SHIPPING & RETURNS
Shipping
We aim to dispatch your orders within 2 business days. All UK orders will be delivered on the next business day after dispatch via Royal Mail. All orders are tracked & a signature is required on delivery of orders over £150.
Currently we can only accept orders that are delivered to UK addresses. We aim to accommodate international orders in the future.
Returns
If for some reason you're unhappy with your order or have changed your mind, we accept returns on all items within 14 days of the order being delivered. You must return the items unworn and in their original packaging.
You can request a free return via our Returns Portal or by emailing hello@the8thjewellery.com . Once your return is approved, a Royal Mail returns label will be emailed to you
Incorrect or faulty items
On the rare occasion that you receive a faulty or incorrect item, our customer care team would be happy to assist you. Please email hello@the8thjewellery.com & include a description & photos of the issue & we can advise you of next steps for a refund, repair or replacement
Please see our Terms & Conditions for more information.